Webex Events took a novice to a pro with ease!
We made the decision to pivot to a fully virtual conference platform. Webex Events made this a seamless and easy transition. The use of …
Overview
What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
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How Webex Events (formerly Socio) Differs From Its Competitors
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Popular Features
- Mobile Application (10)8.787%
- Dashboard / Report / Visualization Interactivity on Mobile (10)8.585%
- Responsive Design for Web Access (10)8.585%
- Audience engagement (9)8.080%
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What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. It includes multiple event apps, registration, check-in and badge printing, lead retrieval, and live streaming technology. Webex Events is designed to blend flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.
Webex Events (formerly Socio) Features
Virtual Event Features
- Supported: Registration, RSVP, and ticketing
- Supported: Livestreaming
- Supported: Audience engagement
- Supported: Event recording
- Supported: Virtual booths
- Supported: Networking
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Live chat
- Supported: Audience polling
- Supported: Q&A
- Supported: Meeting space storage
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Attendee list export
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
- Supported: Participant list
- Supported: Confidential attendee list
- Supported: Secure file sharing
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Record meetings / events
- Supported: Media
- Supported: Event registration
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Additional Features
- Supported: Sponsor Booths
- Supported: Registration
- Supported: Mobile Check-In
- Supported: On-Site tickets & registration
- Supported: Floor plans/maps
- Supported: Social media integrations & promotion
- Supported: Event agendas & schedules
- Supported: Attendee networking & surveys
- Supported: Reporting & dashboards
- Supported: Lead generation & retrieval
- Supported: Email customization
- Supported: Meeting Scheduling
- Supported: Prospect Intelligence
- Supported: Business Card Scanner
- Supported: Web portal
- Supported: Mobile app
- Supported: Gamification
- Supported: Downloadable reports
- Supported: Event Studio
- Supported: Simulive
- Supported: Live-streaming
Webex Events (formerly Socio) Screenshots
Webex Events (formerly Socio) Videos
Webex Events (formerly Socio) - Overview
Webex Events (formerly Socio) Integrations
Webex Events (formerly Socio) Competitors
Webex Events (formerly Socio) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Languages | English, French (Français), Spanish (Español), Turkish (Türkçe), German (Deutsch), Greek (ελληνικά), Korean (한국어), Dutch (Nederlands), Portuguese (Português), Russian (русский), Swedish (Svenska), Simplified Chinese (中文), Italian (Italiano), Chinese Traditional (漢語), Czech (Čeština), Hindi (हिन्दी), Hungarian (Magyar), Polish (Polski), Serbian Latin (Srpski), Thai, Vietnamese |
Webex Events (formerly Socio) Downloadables
Frequently Asked Questions
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
RingCentral Events, Bizzabo, and Cvent Event Management are common alternatives for Webex Events (formerly Socio).
Reviewers rate Attendee list export highest, with a score of 8.9.
The most common users of Webex Events (formerly Socio) are from Small Businesses (1-50 employees).
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Reviews
(1-25 of 34)Companies can't remove reviews or game the system. Here's why
We use Webex Events for all of our hybrid and in person events. It provides an app, platform for livestreaming, networking opportunities, widgets for adding scheduling and agendas to webpages, ticketing and even an email platform functionality. It has really enabled us to host events on a larger scale and with a more professional touch.
- Livestreaming
- Attendee networking and organization
- Communication
- Ticketing
- Customization
- Price - to add more users/headcount
- Badge printing service - too expensive and also using an outside supplier
March 21, 2024
Elevate Your Virtual Events!
Webex Events has been a valuable tool for the non-profit organization I work for. This program has elevated our company-wide training conferences, with over 3,000 attendees having access to our company app displaying all the resources they need to be prepared and set up for success. The platform allows for easy communication to all attendees through the app and making the event navigation easy. In the past, it was a challenge to share resources with attendees, but Webex Events is a solution to this, as we can now have resources conveniently available on the app.
- Webinar Display Templates
- Managing Profiles
- Uploading / Updating App Content
- Error Check System
- Larger breakout rooms in training spaces
- Webinar chat delay for hosts
We use it for both digital and live events! We use it to communicate with our attendees, post the schedule, participate in games, feature brands, etc.
It helps so much with communication, and helping our attendees stay present during our events!
It also helps us feature our brands, and execute brand incentives in a fun and inviting way!
It helps so much with communication, and helping our attendees stay present during our events!
It also helps us feature our brands, and execute brand incentives in a fun and inviting way!
- Clearly communicates notifications
- Shows a clean and easy to read schedule
- Easy for users to understand and use
- Keeps things interactive and fun
- Switching out from different communities is always confusing for our users
This was our first in-person conference since the pandemic and we wanted to provide a great experience for attendees. In the past, we relied on paper agendas and posters to help navigate folks to sessions. However, this resulted in multiple-page documents that took forever to create and then could not be edited once the schedule was finalized, not to mention the hours spent formatting, printing, hauling, and sorting. Therefore, we wanted to provide our attendees with an app to hold all of their conference information. Webex Events was a game changer because no conference goes as planned - speakers cancel, sessions get rescheduled, and rooms are switched. This was hassle free because we could update in real-time in the app and push notifications to our users.
- Push real-time notifications to conference attendees.
- Customizable agendas that are easy to create and revise.
- Provide space to advertise sessions and promote vendors.
- The dedicated support team was just a video call away or even faster with live chat.
- Upgraded check-in systems allows for QR code, improving registration process
- Customizable fields to get everyone registered from the app
- Allow multiple emails on registrants accounts
- Ensure Android works as seamlessly as iOS
Our Main Event each year is a convention. Usually, it is in person with about 4000 people. For two years during the heith of COVID we went virtual and I don't know if it would have been as successful as it was without Webex Events (Socio).
It has continued to evolve over the past few years and now we use the platform for registration and having a now hybrid event with both in-person and virtual content. This year, we will be integrating the in-person registration capabilities and using the web plugins in place of our legacy WordPress pages for the agenda and speaker information.
One of the best things about the system is that they continue to evolved and make changes routed in needs of the customer. This year we are excited that much of the speaker and sponsor management will be able to happen directly in the app by the speakers and sponsors themselves, freeing up moe time for our very small staff.
It has continued to evolve over the past few years and now we use the platform for registration and having a now hybrid event with both in-person and virtual content. This year, we will be integrating the in-person registration capabilities and using the web plugins in place of our legacy WordPress pages for the agenda and speaker information.
One of the best things about the system is that they continue to evolved and make changes routed in needs of the customer. This year we are excited that much of the speaker and sponsor management will be able to happen directly in the app by the speakers and sponsors themselves, freeing up moe time for our very small staff.
- Customer service and attention are the best that I have seen. We have use 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues. (addendum - while I am always worried when a smaller company gets bought by a bigger one - in the few years since Webex took it over, there has been no drop in customer service.)
- The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers) and not only did it handle it - but it looked good.
- Socio continually adds improvements to the product that really do make it better. They provide ample information on how to use each new feature as well.
- Many of the changes to the product I know came from direct requests made by our organization.
- For an organization like out with so many sessions, speakers, and sponsors, but only a few staff members, it would be nice if there was a level of access to the back end content that we could give to the speakers and sponsors for example so they could upload their own information or make needed changes. (ADDENDUM - They have addressed this situation and we are excited to try out the new capabilities this year)
- Within the Virtual Studio - currently there is not an easy way for presenters to interact with chat or to handle Q&A.
January 11, 2024
Boost business engagement with events on the go!
I use Webex Events for attending our customers' events and to attend online events for my sales development. I use it to network with other potential customers. I often keep in contact with people I contact during any event.
- I like to add to calendar feature.
- It has many benefits like landing page creation and email marketing feature to target desired audience.
- Tracking of real time tracking of sales and revenue.
- It should automatically show the events on the home screen which can be relevant to me. It will make me more engaged with the app.
September 13, 2023
Lead Retrieval and Event organizing made simple with Webex Events
We primarily use Webex Events to set up both in-person and virtual conference events. With the help of Webex events, we are easily able to engage the end user. The live display option on the Webex Events platform is also very useful as it helps us display session information, activities, and also sponsor images. Additionally, the Webex team is also very knowledgeable and supportive. They were able to work with us smoothly and were able to connect us with the right vendors to buy printers and other badge-related items. With the help of Webex Events, we have tremendously increased our value-based selling.
- The lead retrieval option is very well thought out
- Creating and tracking sessions is very much straightforward
- Creating attendee groups is very simple
- The in-app attendee engagement options like Q&A sessions, live polls, etc. are very good
- Last minute attendee addition could be made more simple
- Inclusion of knowledge base documents could be much more helpful
- The virtual exhibition portion is little bit complex and can be made a lot simpler
September 13, 2023
Webex Events Review
My organization and I use Webex Events for an annual event. Webex Events simplifies badge printing and registration. This tool also features an app that gives users everything they need, all in one location.
- Badge printing
- Registration
- Event management via the app
- My organization and I are new to Webex Events
- At this time, there is nothing to dislike
- and nothing that is difficult to use
May 22, 2023
WebEx Events is a great Event App
We use WebEx Events for our National Conference that we host every 18 months. WebEx Events is our onsite app that participants use to see the schedule, hotel map, and connect with other attendees. We also frequently use the polling feature in our general sessions. It is also the tool that we use to store all documentation and resources for the conference so that attendees have ease of access both before and after the event.
- WebEx Events is a very good experience for the user. It is intuitive and we rarely get onsite questions from attendees about where to find something in the app.
- WebEx Events is also easy to use on the administrative side. Data loading has always been straightforward and seamless.
- Networking is very important at our events, our attendees use WebEx Events as a tool to save contacts of those they meet and may want to follow-up with at a later date.
- We have not yet been able to use the WebEx Events registration tool because our attendees sign up for breakout sessions prior to our event. We would like to see this capability added to the registration so that we would not have to import attendees from another system.
- Sometimes it takes me a few tries to find the features I want to edit on the administrative side, there could be some improvements to navigation on the back-end.
December 12, 2022
A great platform for virtual events.
Webex Events was a perfect platform to host our client's annual meeting during the first year of the pandemic. It allowed the worldwide team to meet virtually as well as increase the attendee count above who was normally included in the in-person event. Since then we have shifted to virtual because the platform is so flexible and easy to use.
- Easy to use way to hold virtual events
- Simple to setup and customize
- Awesome customer support
- More customizable design features
- Video hosting capabilities that connect to ALL the features
- Allow more people to be live presenters as well as more people in video rooms
December 01, 2022
Great software for in person, virtual and Hybrid conferences
We needed a platform that would allow us to replace paper programs at our convention as well as give us the ability to communicate with them and, at the same time, give the attendees the best user experience possible.
We did our first convention in person with Webex Events (Socio), and it was great. The following year, 2020, we had to quickly make decisions about how to make our convention happen virtually. Webex Events (Socio) made that happen without missing a beat. We were able to host our convention for 1,000+ attendees virtually, all run on the Webex Events (Socio) app. In 2022 when the convention was moved to hybrid, Webex Events (Socio) already had a way for us to do that. The fact that they are able to read the "Meeting" climate and keep up with it is amazing. It really has given us the flexibility to make our convention be anything that we need it to be.
We did our first convention in person with Webex Events (Socio), and it was great. The following year, 2020, we had to quickly make decisions about how to make our convention happen virtually. Webex Events (Socio) made that happen without missing a beat. We were able to host our convention for 1,000+ attendees virtually, all run on the Webex Events (Socio) app. In 2022 when the convention was moved to hybrid, Webex Events (Socio) already had a way for us to do that. The fact that they are able to read the "Meeting" climate and keep up with it is amazing. It really has given us the flexibility to make our convention be anything that we need it to be.
- Great Track/Meeting Layout
- Easy for users to find things
- On the back end it is very easy to set up
- Billing (to have invoices or payments all in one place to pay for the software would be awesome)
- Chat room for attendees that we can create by subject
- Metrics are improving but could be slightly better
October 07, 2022
An absolute must! Our clients rave about using the event app
We use Webex Events as our event app for in-person seminars that we host
- Excellent customer service
- Easy to use back end interface
- Simple and clean design that makes it user friendly for clients as well
- Webex Events has been fantastic for everything we need
October 07, 2022
Positive engagement with Webex events.
We use Webex Events for any large scale video conferencing events and training sessions. It allows up to 10000 people to join the event and participate in polls, Q and A's, and other functions, all within an easy-to-use interface. Organizing these events is also fairly easy and allows a comprehensive suite of options and customizations.
- Large scale video meetings.
- Easy connection and configuration.
- Reliable and solid connections.
- Easier to use configuration.
- More interaction options.
- More host options.
August 29, 2022
Fall in love with import in bulk!
We used it in our hybrid event to be able to present the students musical performances to parents from all over Quebec who could not travel to see them on stage. Also, we used it to send information to all the music directors instead of sending a ton of emails with all the information.
- Import in bulk informations
- Links between all the informations available
- App
- Easier to install a link between a POP (point of purchase) for hybrid event and app
- Download pictures or visuals directly instead of a link when import in bulk
- Lower price per user for non-profit
July 30, 2022
Webex Events is the best event software I have used.
We use Webex Events for our annual user conference. We have used the app at live events, as well as managed virtual conferences completely through Webex. The ability to have a registration, the event app and website, session streaming, networking, etc. all in one place is extremely valuable to us.
- Their customer support is fantastic. I can always get a quick answer through their chat function, and everyone I have spoken to has been great.
- The attendee-facing event app and website are really easy to use. Our team has to do very little troubleshooting with customers.
- The streaming function with Restream is fantastic. We can set up professional-looking sessions with banners, videos, music, title slides, etc. without hiring a third party to manage because they made it so easy.
- I wish session recordings was managed differently. You should be able to have a list of all the sessions and be able to download recordings from one place.
- It would be nice to be able to customize the look of the desktop event site more.
May 14, 2022
Easy to use event platform
We utilized it in February 2021 as we pivoted from doing regional in-person conferences to one national virtual conference. We used it as an event platform for that conference and utilized its features to try and replicate most of the aspects of our in-person conference experience. Going into our next conference cycle we utilized it to create the mobile apps for our in-person conferences as well as continue to use it as the platform for a virtual events.
- It has quite a few optional and customizable features that can be utilized.
- It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
- It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
- There are some features we did not want to use that we were not able to remove from taking space on the front page of the user apps.
- During our first time using the platform there were some issues on their back end with the number of users we had joining our event. They owned the problem and we were compensated. Their back end has greatly improved since then and we used them the following year with no issues.
- When using the most restrictive setting for user access, we did have some users have difficulty logging in. This was mostly user error, but there were some cases where it did not seem to be.
May 04, 2022
Game Changing Event Platform
Score 9 out of 10
Vetted Review
Verified User
Webex Events has been incredibly impactful for our internal company-wide events. The best part, in my opinion, was the easy accessibility for all attendees of all event information while on-site during our event. Webex Events also elevated our attendee experience for our event including the registration process, communications during and before the event, as well as engagement during the event through the gamification and social wall options. We also utilized the live streaming functionality for our virtual attendees, as we had a hybrid event.
- Their app is really well done and easy to navigate by users during the event.
- Their agenda tie-in with maps is a great feature. Really makes it easy for attendees to find where they're going during events.
- I really like how easy it is to schedule communications to go out before and during events.
- I would like to see an improvement in the live streaming capabilities within Webex Events. It would be great if there was a more intuitive integration with Zoom, including a more simplified setup process, as well as integrating the live chat between the 2 platforms.
- For the gamification, it would be great if the games could be scheduled to open at certain times.
February 25, 2022
Easy choice for events
We have used Socio for in-person conferences via mobile phone app to manage the flow of our events, share files, and network. Recently we've used the virtual conference options as well and found them to be exceptionally easy to use. Our conferences can have up to 200 people from across the world use it with little guidance.
- Customer Support
- Set up
- Adoption
- Scheduling
- User management
- Chat Features
- Branding
- Live stream feature could passively update more often (niche issue however)
- Truly difficult to think of improvements
February 21, 2022
Fantastic event management / engagement app! 10/10
Score 10 out of 10
Vetted Review
Verified User
We use the Socio platform for event management and engagement primarily. Most recently we used this at our National Sales Conference in an effort to eliminate paper materials and boost engagement across the attendees. we had ~500 attendees on the platform and it paid for itself throughout our 3 day event.
- Session Management
- Networking
- Socialization
- Gamification
- Maps could be a bit more user-friendly (to create). Would love options for freeform areas.
February 18, 2022
High-End, Easy to Implement Virtual Events
We had the need to move an in-person conference to a virtual conference. Socio allowed us to do the conference as well as create networking and a community for it. We also were able to sell event sponsorships and highlight those partners.
- Virtual exhibitors/sponsors
- Easy to use and professional-looking streaming
- Easy to implement
- The initial setup of the branded app with Apple was a bit cumbersome.
November 09, 2021
Socio Made Me A Virtual Event Production Pro!
We've always been an in-person event. And in the last two years, we have had to pivot to virtual. Socio helped us do that. Socio is being used across the whole organization as an alternative to live events. We use this product as a bonus to the attendees until we can meet again in real life. And when we do, Socio will be used as the conference mobile app. It can even help to produce a hybrid event. Details change up to the end when producing an event. So being able to make changes on demand and alert the attendees via push notifications addresses those challenges.
- Socio Restream Broadcast Studio
- Excellent Customer Service Managers
- Online Ask Us Anything Tech Support
- Mailchimp Integration
- Add Attendee Video Camera Option in Sessions Along With The Chat Functionality
- More Options for Speakers - Virtual Backgrounds
October 20, 2021
Mitchell Grocery Retailers Conference
Socio allowed us to host our first hybrid event for our Annual Retailers Conference. We were able to implement a virtual option as well as a mobile app for our in-person attendees. It was a game-changer for our event and the attendee engagement was amazing!
- Customer Service
- Easy of use and set up
- Tons of great features
- Live stream function was difficult to set up
Socio was new for my association to use. We needed a platform for our virtual conference in 2021. Some of the things we loved about Socio were how user-friendly it is, how responsive the support team was, and the helpful how-to guides in the Socio library. The platform has a lot of features to help make a virtual event interactive & fun for attendees. The phone app is a nice addition, too. We received positive feedback from speakers, sponsors & attendees alike.
- Attendee Engagement
- Ease of use
- Detailed metrics
- Live streaming
- Missing virtual video backgrounds
We needed an event platform to host our (virtual) conference in 2021 and 2020. We held 120+ panels/training and had about 2000 attendees watching content and interacting during our event.
- Intuitive platform, easy to set up
- Responsive customer service
- Professional looking streaming service
- Captioning for sessions
- Speakers should be able to interact with the attendee chat
October 20, 2021
Socio is hands down your go-to company for a virtual event!
We used it for the second year to put together our large virtual conference. We wanted a professional platform that could help us in a completely new territory when we had to take what is normally an in-person conference over a weekend to a virtual setting in 2020. They did such a fantastic job that we signed with them again when we knew we needed to go virtual again in 2021. They are very professional, knowledgeable, and helpful throughout the entire process.
- Customer service and problem solving
- Platform design
- Idea generation
- Discussion boards 100% need better functionality--things like being able to pin a post, put a picture in your comment, like comments, have notifications when someone has mentioned you or commented on your post.
- More streamlined welcome area when people first log in. Being able to choose an easy welcoming page that automatically loads upon first login would be awesome.
- Being able to hide linkable areas within the app--having menu items that can be linked into the booths while not being visible in the actual menu. Also being able to link attendees into different areas, such as the exhibitor booth and speaker profiles.